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Frequently Asked Questions

Sundance Vacations Frequently Asked Questions






1. Who is Sundance Vacations, Inc?


2. Does anyone really win the Sundance Vacations sweepstakes?


3. What's the Sundance Vacations office visit like?


4. May I audio or video record during my office visit?


5. Why are there Sundance Vacations qualifications?


6. What do I have to buy at Sundance Vacations?


7. What's the deal with these free gifts I won?


8. Are there fees associated with the gift?


9. Where can I go on vacation with Sundance Vacations?


10. What are the age requirements for the cruise?


11. Is the cruise certificate transferable?


12. What is your Do Not Call Policy?


13. Was your question not answered? Submit a question and we will personally get back to you with a response!




1. Who is Sundance Vacations Inc?

Sundance Vacations Inc is an award winning travel company offering great vacations at wholesale prices. John and Tina Dowd started the business in 1991 with the goal of providing families with affordable quality vacations. Sundance Vacations offers its clients the opportunity to vacation in many popular resort areas, where the company and its partners own, lease, or otherwise have access to resort accommodations.


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2. Does anyone really win the Sundance Vacations sweepstakes?

Absolutely! You can check out our previous winners. Sundance Vacations collects entries until the end of the calendar year in December, submitted by people who want to learn more about us. The drawing is held on or before February 1. The Grand Prize Winner will receive their choice of any car up to $70,000 MSRP or $50,000 in cash. Secondary Prizes include: Hi-Def LCD TV (ARV $1000); $1,000 gift card (face value); Fantasy Trip (Orlando, Pebble Beach, Hawaii) is up to $1500 in airfare, 3 nights hotel, and $500 spending money (ARV $3,000); Sports/Music Fanatic Giveaway 4 tickets to any sporting/music event up to $1 ,000 value.
2009 sweepstakes winner Sandy Yenyo had the following to say after being presented with the winning check, "Its funny because when I talk to my sister in Florida or my other sister in California, they all said 'wow sweepstakes do come true.' Thank you for letting me believe and I really appreciate it. It's the first time I ever won anything like this. I'm really grateful, my family is grateful, and there are some people I can help with this."





"You don't think these things could ever happen to you. You fill out a raffle form and think, yeah right," said 2008 Sundance Vacations Sweepstakes winner Argiris Hristofis. "It still has not set in yet. I have a legitimate check for $50,000."
Read the legal mumbo jumbo.


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3. What's the office visit like?

Sundance Vacations has found that our clients like the casual atmosphere that we create while we introduce our company. One of our staff members will conduct a brief multi-media presentation and discussion to highlight the benefits of traveling with Sundance Vacations Inc. Time is also reserved for individual questions about the company and our travel services. Jack from the web said: "The pitch was not hard core which we appreciated and for what it is worth, if you are avid travelers and vacation A LOT - this may be a good idea. Think of it like the Costco of Vacations."


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4. May I audio or video record during the office visit?

No. In order to ensure the privacy of our customers, personnel, and proprietary business information, audio and video recordings will not be permissible without the company's authorized consent.


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5. Why are there qualifications?

While we welcome anyone to come to one of our offices or attend one of our presentations to learn about the company, our travel program is really designed for people who are over 21 years of age and have an annual income of $35,000 per year. If married, engaged or have a significant other your income may be combined and both will be required to attend. These qualifications are in place to ensure that, like all businesses, Sundance Vacations Inc focuses our marketing and promotional programs on the demographic group that is most likely to travel and take advantage of the full benefits of our program.


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6. What do I have to buy?

You are under no obligation to purchase anything. All of our qualified clients receive the promotional gifts as a thank you just for letting us introduce Sundance Vacations. Our job is to outline our Sundance Vacations travel program and show you the benefits of traveling with Sundance Vacations Inc. Whether you see the value is for each person to decide.


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7. What's the deal with these free gifts I won?

You did not win the gifts. Sundance Vacations offers these incentives to clients who meet certain marketing demographics and who have first requested information about us. All qualifying clients receive the incentives just for letting us introduce ourselves. Also, the gifts are not free because some of the items do have fees and conditions of use. A previous customer said:"We knew what we were getting into after we received the "you won a Free cruise" phone call. We were aware of the taxes and fees that we would have to pay - and that was cool."

Click here to read all of the terms and conditions.


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8. Are there fees associated with the gift?




Yes. Our promotional gifts change rapidly and frequently and sometimes vary by geographic area. The terms and conditions and fees vary for each offer. Sundance Vacations Inc promotions currently include:

3 Night Cruise on Royal Caribbean, Carnival, or Norwegian Cruise Lines plus round trip airfare for two passengers (approximate value $1000-$1500): Depart from Port Canaveral or Miami, Florida to the Bahamas aboard a luxury cruise ship. The traveler is responsible for taxes and a refundable deposit of $99.00 per person. You do not pay this refundable deposit on the night of your visit to our office. However, this refundable deposit is required prior to selecting your travel dates. The deposit is applied to the following per person charges: taxes, travel fees including port charges and other government fees which range from $189-$225. The cruise requires advance reservations and is subject to availability. Some sailings may have limited availability. Some blackout dates may apply. This offer is not valid on major holidays and a full 7 days before or after a major holiday. Major holidays: New Year’s Day, Presidents’ Day, Easter , Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day and Christmas.

3 Night Cruise on Royal Caribbean, Carnival, or Norwegian Cruise Lines (approximate value $600-$1000): Depart from Port Canaveral or Miami, Florida to the Bahamas aboard a luxury cruise ship. The traveler is responsible for taxes and a refundable deposit of $100.00. You do not pay this refundable deposit on the night of your visit to our office. However, this refundable deposit is required prior to selecting your travel dates. The deposit is applied to the following per person charges: taxes, travel fees including port charges and other government fees which are approximately $129. The cruise requires advance reservations and is subject to availability. Some sailings may have limited availability. Peak season and holiday sailing dates can be selected, however, availability is very limited. Major holidays as defined by this offer include New Year’s Day, Presidents’ Day, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day and Christmas.



2 Nights Hotel with 2 Round-trip Airline Tickets (approximate value $800-$1000): Includes a vacation getaway that is valid for two (2) night hotel accommodations at your choice of 48 contiguous states plus round trip airfare for two (2) departing Saturday through Wednesday from most major or regional airports. Thursday and Friday departure upgrades are available for just $75 per person. This getaway requires advance reservations and is subject to availability. A refundable $99 per person deposit is required and will be applied to the following per person charges; government taxes, carrier and agency imposed fees which can range from $50 to $88. You do not pay this refundable deposit on the night of your visit to our office. However, this refundable deposit is required prior to selecting your travel dates. Availability is limited during peak seasons and major holidays which include New Year’s Day, Presidents’ Day, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day and Christmas. Peak seasons may vary from location to location.

One Night Waterpark Adventure (approximate value $279): Prepaid accommodations for one night at a waterpark adventure resort location including water park passes. The traveler is responsible for hotel taxes (approx. $37-$56 per night) and a refundable deposit of $100.00. You do not pay this refundable deposit on the night of your visit to our office. However, this refundable deposit is required prior to selecting your travel dates. This includes premier brands and leaders among water park resorts with locations in the Pocono Mountains, PA, Cincinnati-Mason, OH, Sandusky, OH, Williamsburg, VA, Wisconsin Dells, WI, Gurnee, IL, and others. This offer is valid for check in any day of the week. Availability is limited during major holidays which include New Year’s Day, Presidents’ Day, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day and Christmas. Holiday travel may be selected; however, it is based on availability and subject to a surcharge. This is valid for two adults and two children. Additional persons (up to maximum room occupancy of 6) may be added for an additional fee starting at $40 per person per night.

5 Night Bermuda Cruise on Royal Caribbean, Carnival, or Norwegian Cruise Lines (approximate value $800-$1000): Depart from Port Liberty, NJ, New York, NY or Baltimore, MD to Bermuda aboard a luxury cruise ship. The traveler is responsible for taxes and a refundable deposit of $99 per person. You do not pay this refundable deposit on the night of your visit to our office. However, this refundable deposit is required prior to selecting your travel dates. The deposit is applied to the following per person charges: taxes, travel fees including port charges and other government fees which are approximately $239. The cruise requires advance reservations and is subject to availability. Some sailings may have limited availability. Peak season and holiday sailing dates can be selected, however, availability is very limited. Major holidays as defined by this offer include New Year’s Day, Presidents’ Day, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day and Christmas.

Vacation Getaway Package (approximate value $250): Each client will receive a travel voucher for 2 nights hotel accommodations at the guests' choice of select quality hotel brand properties nationwide. Advance reservations are required and reservations are subject to availability. The traveler is responsible for hotel taxes (approx. $18 per night) and a refundable deposit of $ 50.00. You do not pay this refundable deposit on the night of your visit to our office. However, this refundable deposit is required prior to selecting your travel dates. Some blackout dates may apply. This offer is not valid on major holidays and a full 7 days before or after a major holiday. Major holidays: New Year’s Day, Presidents’ Day, Easter , Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day and Christmas.

Las Vegas/Orlando Package (approximate value $800): Includes a vacation getaway that is valid for two (2) hotel nights at your choice of Las Vegas or Orlando plus round trip airfare for two (2) departing from most major US cities. This getaway requires advance reservations and is subject to availability. The traveler is responsible for taxes (approx. $100-$176) and a refundable deposit of $99.00 per person. You do not pay this refundable deposit on the night of your visit to our office. However, this refundable deposit is required prior to selecting your travel dates. Year round Sunday through Wednesday departures are available but are based on airline and hotel availability. Availability is limited during peak seasons and major holidays which include New Year’s Day, Presidents’ Day, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day and Christmas. Peak seasons may vary from location to location. Thursday through Saturday departures are $75 per person. More Info.
View all the terms and conditions.

Two Night Waterpark Adventure (approximate value $558): Prepaid accommodations for one weekend night or two midweek nights at a waterpark adventure resort location including waterpark passes. The traveler is responsible for hotel taxes (approx. $37 per night) and a refundable deposit of $100.00. You do not pay this refundable deposit on the night of your visit to our office. However, this refundable deposit is required prior to selecting your travel dates. This includes premier brands and leaders among water park resorts with locations in the Pocono Mountains, Pa, Cincinnati-Mason, OH, Sandusky, OH, Williamsburg, VA, Wisconsin Dells, WI, Gurnee, IL, and more. This offer is valid for check in on a Monday through Wednesday. Availability is limited during major holidays which include New Year’s Day, Presidents’ Day, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day and Christmas. Holiday travel may be selected; however, it is based on availability and subject to a surcharge. This certificate is valid for two adults and two children. Additional persons (up to maximum room occupancy of 6) may be added for an additional fee starting at $40 per person per night.


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9. Where can I go on vacation?

Clients can choose all of the most popular vacation destinations plus even some lesser-known destinations. The program is destination-based and not resort or location based; however, we do provide a sample list of the company's available properties. Sundance Vacations Inc inventory is client-driven, which means that we actively seek to procure and maintain accommodations in the areas most desired by Sundance Vacations' clients.


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10. What are the age requirements for the cruise?


Travelers must be 21 years old to travel. Travelers under the age of 21 must be accompanied in the same state room by a parent, relative, or guardian 25 years of age or older.


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11. Is the promotional travel certificate transferable?

The promotional travel certificate is transferable as long as it has not been registered.


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12. Click here to download our Do Not Call Policy


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13. Was your question not answered? Submit a question and we will personally get back to you with a response! PLEASE DO NOT INQUIRE ABOUT YOUR ACCOUNT ON THIS FORM. Account Specific questions will not be answered. Please call Customer Service at 1-888-257-8400 for Account questions. This form is also not meant for appointment questions. Please call 1-800-220-9400 for appointment questions or concerns. This form is strictly for questions about the company. Thank you.



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