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Frequently Asked Questions

Frequently Asked Questions - Is Sundance Vacations A Scam?


1. Is Sundance Vacations a scam?
2. Who is Sundance Vacations, Inc?
3. Does anyone really win the Sundance Vacations sweepstakes?
4. What's the Sundance Vacations office visit like?
5. Why are there Sundance Vacations qualifications?
6. What do I have to buy at Sundance Vacations?
7. What's the deal with these free gifts I won?
8. Are there fees associated with the gift?
9. Where can I go on vacation with Sundance Vacations?
10. What are the age requirements for the cruise?
11. Is the cruise certificate transferable?
12. Holiday Shopping Offer FAQ
13. What is your Do Not Call Policy?
14. Was your question not answered? Submit a question and we will personally get back to you with a response!


1. Is Sundance Vacations a scam? Sundance Vacations is not a scam. What travelers really want to know when they ask "Is Sundance Vacations a scam?" is if the Bermuda Cruise or Sundance Vacations Sweepstakes is legitimate. Nobody types "legitimate" when scam has fewer characters. We understand the skepticism, so we have gathered answers to the most frequently asked questions about Sundance Vacations Inc. Understanding these basic facts will positively impact your experience with Sundance Vacations. Customer J. Mease had the following to share, "We will be pleased to respond to anyone interested in a very positive fashion and would recommend Sundance Vacations to anyone."
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2. Who is Sundance Vacations Inc? Sundance Vacations Inc is an award winning travel company offering great vacations at wholesale prices. John and Tina Dowd started the business in 1991 with the goal of providing families with affordable quality vacations. Sundance Vacations offers its clients the opportunity to vacation in many popular resort areas, where the company and its partners own, lease, or otherwise have access to resort accommodations.
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3. Does anyone really win the Sundance Vacations sweepstakes? Absolutely! You can check out our previous winners. Sundance Vacations collects entries submitted by people who want to learn more about us until the end of the calendar year in December. The drawing is held on or before February 1. The winner will receive their choice of any car up to $70,000 MSRP, or the Ultimate Sports Getaway which includes 6 tickets to the sporting event of your choice (Daytona 500, Super Bowl, etc) private jet transportation, premium hotel accommodations and limousine transportation, or $50,000 in cash.
2009 sweepstakes winner Sandy Yenyo had the following to say after being presented with the winning check, "Its funny because when I talk to my sister in Florida or my other sister in California, they all said 'wow sweepstakes do come true.' Thank you for letting me believe and I really appreciate it. Its the first time I ever won anything like this. I'm really grateful, my family is grateful and there are some people I can help with this."

"You don't think these things could ever happen to you. You fill out a raffle form and think, yeah right," said 2008 Sundance Vacations Sweepstakes winner Argiris Hristofis. "It still has not set in yet. I have a legitimate check for $50,000."
Read the legal mumbo jumbo.
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4. What's the office visit like? Sundance Vacations has found that our clients like the casual atmosphere that we create while we introduce our company. One of our staff members will conduct a brief 45-minute group multi-media presentation to highlight the benefits of traveling with Sundance Vacations Inc. The last 15 minutes are reserved for individual questions about the company.
Jack from the web said: "The pitch was not hard core which we appreciated and for what it is worth, if you are avid travelers and vacation ALOT - this may be a good idea. Think of it like the Costco of Vacations."
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5. Why are there qualifications? While we welcome anyone to come to one of our offices or attend one of our presentations to learn about the company, our travel program is really designed for people who are over 21 years of age and have an annual income of $35,000 per year. If married, engaged or have a significant other your income may be combined and both will be required to attend. These qualifications are in place to ensure that, like all businesses, Sundance Vacations Inc focuses our marketing and promotional programs on the demographic group that is most likely to travel and take advantage of the full benefits of our program.
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6. What do I have to buy? You are under no obligation to purchase anything. All of our qualified clients receive the promotional gifts as a thank you just for letting us introduce Sundance Vacations. Our job is to outline our Sundance Vacations travel program and show you the benefits of traveling with Sundance Vacations Inc. Whether you see the value is for each person to decide.
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7. What's the deal with these free gifts I won? You did not win the gifts. Sundance Vacations offers these incentives to clients who meet certain marketing demographics and who have first requested information about us. All qualifying clients receive the incentives just for letting us introduce ourselves. Also, the gifts are not free because some of the items do have fees and conditions of use. A previous customer said:"We knew what we were getting into after we received the "you won a Free cruise" phone call. We were aware of the taxes and fees that we would have to pay - and that was cool." Click here to read all of the terms and conditions.
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8. Are there fees associated with the gift?
Yes. Our promotional gifts change rapidly and frequently and sometimes vary by geographic area. The terms and conditions and fees vary for each offer. Sundance Vacations Inc promotions currently include:

Coco Key Water Resort or Great Wolf Lodge Resort (approximate value $558):Prepaid accommodations for one weekend night or two midweek nights at a Great Wolf Lodge or Coco Key Water Resort location including waterpark passes. The traveler is responsible for hotel taxes and a refundable deposit of $100.00. Great Wolf Lodge is a premier brand and leader among water park resorts with locations in the Pocono Mountains, Pa; Mason, OH; Sandusky, OH; Sheboygan, WI; Williamsburg, VA, Wisconsin Dells, WI and others. Coco Key Water Resorts offer a tropical paradise for family getaways. Coco Key locations are among the newest water resort developments in the US; with operations in Cincinnati, OH; Columbus, OH; Mount Laurel, NJ; Orlando, Fl and more. The choice is yours.


5 Night Bermuda Cruise on Royal Caribbean or Carnival Cruise Lines (approximate value $800-$1000): Depart from Port Liberty to Bermuda aboard a luxury cruise ship. You will be asked to pay a refundable security deposit of $100 per person when you request a reservation. You do not need to pay this deposit on the night of your visit to our office, only when you request a reservation. The deposit is applied to taxes, travel fees including port charges and other government fees which range from $250-$265 per person. The cruise requires advance reservations and is subject to availability. Some sailings may have limited availability.



3 Night Cruise on Royal Caribbean or Carnival Cruise Lines plus round trip airfare for two passengers (approximate value $1000): Depart from Port Canaveral or Miami, Florida to the Bahamas aboard a luxury cruise ship. You will be asked to pay a security deposit of $99 per person when you request a reservation. You do not need to pay this deposit on the night of your visit to our office, only when you request a reservation. The deposit is applied to taxes, travel fees including port charges and other government fees which range from $189-$225 per person. The cruise requires advance reservations and is subject to availability. Some sailings may have limited availability.

Marriott Package (approximate value $250): Each client will receive a travel voucher for 2 nights hotel accommodations at the guests' choice of 600 select Marriott brand properties nationwide. Not every Marriott property is available. Advance reservations are required and reservations are subject to availability. You will be asked to pay a refundable security deposit of $50 when you request a reservation. You do not need to pay this deposit on the night of your visit to Sundance Vacations, only when you request a reservation.

Las Vegas/Orlando Package (approximate value $800): Includes a vacation getaway that is valid for two (2) hotel nights at your choice of Las Vegas or Orlando plus round trip airfare for two (2) departing from most major US cities. This getaway requires advance reservations and is subject to availability. You will be asked to pay a refundable security deposit of $99 per person to the getaway provider when you request reservations. You do not pay this deposit on the night of your visit to our office, only upon making the reservation. More Info.
View all the terms and conditions.
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9. Where can I go on vacation? Clients can choose all of the most popular vacation destinations plus even some lesser-known destinations. The program is destination-based and not resort or location based; however, we do provide a sample list of the company's available properties. Sundance Vacations Inc inventory is client-driven, which means that we actively seek to procure and maintain accommodations in the areas most desired by Sundance Vacations' clients.
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10. What are the age requirements for the cruise?
Travelers must be 21 years old to travel. Travelers under the age of 21 must be accompanied in the same sate room by a parent, relative, or guardian 25 years of age or older.
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11. Is the cruise certificate transferable? The cruise certificate is transferable as long as it has not been registered.
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12. What do I need to redeem the Holiday Shopping Certificate?
In order to redeem the $100 Holiday Shopping Certificate, you must spend a minimum of $25 at each of the 4 retailers: Wal-Mart, Home Depot, Toys “R” Us and Best Buy. To get reimbursed for your purchases, attach the four (4) receipts (each receipt totaling $25 or more from each of the four (4) retailers) to the certificate, fill out the information on the certificate and mail it in a self addressed stamped envelope to:

Travel Promotions, Inc
Holiday Shopping Redemption
264 Highland Park Blvd.
Wilkes Barre, PA 18702

If any of the retailers’ receipts are not included or the receipts do not total $25, we will send it back to you. You will have the ability to resubmit it once all the requirements are met.

Can I use my entire certificate for one purchase from one store?
No, you must shop at the four (4) retailers listed, which are: Wal-Mart, Home Depot, Best Buy and Toys “R” Us

Can I give my certificate to someone else?
No, the information on the certificate is checked against the Sundance Vacations log in sheets. Only Clients who have visited a Sundance Vacations office are eligible for this shopping offer.

Are any types of purchases excluded?
Purchases using gift cards can not be used with this certificate.

Can I use my certificate for an online purchase?
Yes, just print out the receipt you received for making the online purchase. However, make sure it totals $25 or more and is from one of the four (4) retailers listed.

This shopping offer expires 30 days from the date you visited the sales office. Postmark on the envelope will determine expiration. This certificate cannot be replaced if lost or stolen. Reimbursement may take several weeks because of mail and processing time. Each retailer must be used once. A self addressed stamped envelope must be enclosed.

13. Click here to download our Do Not Call Policy


14. Was your question not answered? Submit a question and we will personally get back to you with a response! PLEASE DO NOT INQUIRE ABOUT YOUR ACCOUNT ON THIS FORM. Account Specific questions will not be answered. Please call Customer Service at 1-888-257-8400 for Account questions. This form is also not meant for appointment questions. Please call 1-800-220-9400 for appointment questions or concerns. This form is strictly for questions about the company. Thank you.







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